Synaptex bridges the gap between IT, finance, and business through investing in our clients’ capability, boosting capacity, and improving performance.
With deep experience in the public sector, we enable our government clients to navigate and deliver priority projects through our project, program and PMO services and technology solutions. We also guide fintech clients on engaging successfully with government.
Through our flagship ERP Ready program, CFO advisory, and data and analytics services, we create value and strengthen capability for government and business.
Working to clients directly, or through partnerships and collaboration with other suppliers, we augment and uplift capability to ensure delivery of complex, multi-disciplinary projects.
We have extensive experience in strategy, technology, and delivery, understanding your challenges and desired outcomes. We are committed to solving your unique business problems.
We tailor solutions to your specific needs, offering end-to-end, modular, or integrated solutions, leveraging your existing technology. Our advice and solutions scale with your growth, whether you are a startup, SME, government or large organisation.
We build positive relationships with clients and partners, collaborating openly to deliver targeted solutions and drive performance. We share our expertise to enhance your capability and capacity.
Our successful projects and satisfied clients across various industries, especially the Australian Government, demonstrate our commitment to excellence.
Our values of inclusion, respect, innovation, and collaboration guide our daily work and client engagements, shaping our company culture.
Synaptex is a trusted provider of Enterprise Resource Planning (ERP) solutions tailored for public sector clients. We focus on building strong relationships and delivering targeted solutions, ensuring successful project implementation.
Our flagship Enterprise Resource Planning (ERP) audit program, ERP Ready, is designed to specifically support government agencies embarking on large scale ERP modernisation or replacement projects.
Synaptex will work with you to establish strong foundations for leveraging data, analytics and AI to improve decision-making, better inform policy development, and support customer-focused service delivery.
Synaptex provides CFO advisory services to CFOs of government entities and not-for-profit (NFP) organisations, and resources to augment accounting and finance capability. We support you to achieve strategic, financial and operational goals through our tailored services.
Synaptex’s Fintech Advisory service provides tailored guidance to governments, fintechs and financial services institutions on regulation, regulatory technology (regtech), and supervisory technology (suptech).
At Synaptex, we provide portfolio, program, and project management using various methodologies like Scrum, Agile, and PRINCE2. Our PMO services standardise project management practices, improve performance, and enhance governance. Additionally, we offer business analysis and independent project assurance services to ensure projects meet their objectives.
Synaptex is a trusted provider of Enterprise Resource Planning (ERP) solutions tailored for public sector clients. We focus on building strong relationships and delivering targeted solutions, ensuring successful project implementation.
We offer a suite of ERP implementation services across the ERP delivery life-cycle. Working collaboratively alongside major ERP product vendors and system integrators, while advocating for our clients, our services include:
ERP Ready Program
Undertaken prior to ERP project kick-off, provides your executive team with a high-level tailored ERP implementation roadmap that identifies critical dependencies, assumptions, risks and key milestones.
ERP Solution Design
Solution architecture designs for the selected ERP system, including planned integrations with existing business and corporate systems.
ERP Implementation
Includes ERP configuration, data cleansing and migration, testing, and implementation or transition.
Change Management
Change management strategies and resources to facilitate adoption and minimise user disruption, including training and support.
Project Management
Project management services including PMO establishment, and business, system and data analysis. Can provide access to experts in financial and HR management if required.
Our flagship Enterprise Resource Planning (ERP) audit program, ERP Ready, is designed to specifically support government agencies embarking on large scale ERP modernisation or replacement projects.
ERP Ready delivers an end-to-end needs analysis, technical audit and resource stocktake to ensure that the agency is positioned for project success.
The ERP ready phase, undertaken before formal ERP project kickoff, will provide your executive team with a high-level tailored ERP implementation roadmap which will identify the critical dependencies, assumptions, risks and key milestones for your ERP implementation, bringing instant, vendor agnostic vision to the team prior to project initiation.
The ERP implementation roadmap will provide increased delivery and capability confidence, and a significantly de-risked project delivery from the early stages.
Our approach has been specifically designed in alignment with the Digital Transformation Agency’s mandatory Australian Government Architecture ERP Policy, and ensures in an ERP decision that meets each agency’s unique needs.
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Synaptex will work with you to establish strong foundations for leveraging data, analytics and AI to improve decision-making, better inform policy development, and support customer-focused service delivery.
Our expertise spans across:
Synaptex will work alongside your team to develop a data strategy and operating model that maximises the utility and value of your data across your organisation. We will guide you in leveraging data for decision-making, helping you determine when to use decision support, augmentation, or automation, and will assist you to create a Data Governance approach that aligns with your strategy while reducing privacy and security risks.
Our approach includes identifying data assets, designing your data architecture with frameworks such as data mesh and data fabric for simplified access, and determining the most appropriate data platforms and analytics tools. We will help you decide the optimal use of Cloud and AI and work with your team and delivery partners to implement these platforms aligned to your strategy.
We will help you align stakeholders around the data strategy, plan initiatives for early wins, identify longer-term projects that deepen your insights, and establish tools to monitor the success of your initiatives.
Throughout our engagements, we aim to build your teams’ data competencies and uplift your organisational data capability and literacy.
Synaptex provides CFO advisory services to CFOs of government entities and not-for-profit (NFP) organisations, and resources to augment accounting and finance capability. We support you to achieve strategic, financial and operational goals through our tailored services. We support CFOs with the delivery of:
Strategic Financial Planning and Analysis
We develop financial strategies and investment plans aligned with long-term funding requirements.
Financial Reporting and Compliance
We prepare and review financial statements, compile dashboards and deliver automated financial and management reporting. We also provide due diligence for Machinery of Government changes, as well as technical accounting advice, AAI and accounting policy development.
Management Accounting and Analysis
We provide business partnering functions, including internal and external budgeting, project and management accounting support, and financial modelling and costing services. We also deliver financial operations services, providing full capability or by augmenting your team.
Finance Transformation and Performance Improvement
We deliver finance function maturity assessments, operating models, process mapping and design, robotic process automation, and ERP implementation and optimisation, including our flagship ERP Ready program.
Interim and Temporary CFO Services
We provide interim and temporary CFO services to manage transitions and fill temporary gaps in leadership.
Grant Programs
We design, develop and evaluate government grant programs, and assist NFPs with grant applications, reporting, and compliance to ensure financial sustainability.
Synaptex’s Fintech Advisory service provides tailored guidance to governments, fintechs and financial services institutions on regulation, regulatory technology (regtech), and supervisory technology (suptech).
We work closely with governments to develop regulatory frameworks that ensure financial stability and market integrity.
We advise governments on the adoption and implementation of regtech and suptech solutions that enhance regulatory and supervisory oversight and compliance efficiency.
Synaptex also offers specialised advisory services to fintech startups and established financial institutions, ensuring that their products and services comply with regulatory requirements.
Our team assists clients in navigating complex regulatory environments, from initial product development to market release.
At Synaptex, we provide portfolio, program, and project management using various methodologies like Scrum, Agile, and PRINCE2. Our PMO services standardise project management practices, improve performance, and enhance governance. Additionally, we offer business analysis and independent project assurance services to ensure projects meet their objectives. Our services include:
Portfolio, Program, and Project Management
Synaptex brings strong expertise across a range of delivery methodologies to our portfolio, project, and project management services, including Scrum, Agile, PRINCE2, PMBOK, MSP, and PMI methodologies. We augment existing teams, or provide full teams of program and project managers, project officers and business analysts.
Project Management Office (PMO) Services
We establish and operate PMOs to standardise project management practices, improve project performance, and enhance governance.
Business Analysis
Our business analysts focus on understanding your business needs and delivering solutions that add value.
Assurance Reviews
We offer independent project assurance services designed to ensure that your projects are on track to meet the intended objectives. Our independent assurers are experienced in conducting gateway reviews, post implementation reviews, and project health checks. We also assist federal government clients to complete the Risk Potential Assessment Tool (RPAT) ahead of preparing a New Policy Proposal.
Annie brings a wealth of senior leadership experience from across several key Federal Government agencies, including as CFO, Chief Operating Officer, and Central Agency SES. Outcomes focused, Annie possesses exceptional strategic acumen and is committed to aligning technology and systems to business priorities to drive operational excellence.
As recognised leader of transformational change, with strong government, technology and finance experience and credentials, Annie stewards change initiatives with humility, professionalism, and integrity.
As a seasoned project professional, Andy has a track record of successfully delivering on technology priorities and whole-of-government initiatives. He has proven success in managing complex, large-scale multi-agency programs and initiatives in applications development, infrastructure and data programs, and establishing and leading Portfolio, Program and Project Management Offices.
Andy excels at building high-performing teams and maintaining productive relationships with stakeholders, including vendors, commercial partners, and public sector executives.
His strong communication capabilities, combined with expertise in multiple project delivery methodologies and frameworks, ideally position Andy to steer and implement complex projects and programs.
